Terms & Conditions

Welcome to Kitchenhouse.co.in. Thank You for taking time out in reading the Terms and Conditions. It’s important to go through the T&C’s in detail.

These terms and conditions of use ("Terms of Use") of the Website (as defined below) between New Gurukrupa Metal, d/b/a Kitchenhouse.co.in (hereinafter referred to as "New Gurukrupa Metal" or "Kitchenhouse.co.in") and the users/ registrants of the Website ("You" or "Your" or "Yourself" or "User") describe the terms on which Kitchenhouse.co.in offers You access to the Website and the Services (as defined below) through the Website.




1.1.   www.kitchenhouse.co.in ("Website") is an Internet based portal owned and operated by New Gurukrupa Metal, with its registered office at No. 16/2, D.V.G Road, Basavanagudi, Bangalore-560004, India. Use of the Website is offered to You conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by Kitchenhouse.co.in at its sole discretion and posted on the Website, including by way of imposing an additional charge for access to or use of a Service.

1.2.   Kitchenhouse.co.in shall not be required to notify You, whether as a registered user or not, of any changes made to the Terms of Use. The revised Terms of Use shall be made available on the Website. Your use of the Website and the Services is subject to the most current version of the Terms of Use made available on the Website at the time of such use. You are requested to regularly visit the home page www.kitchenhouse.co.in to view the most current Terms of Use. It shall be Your responsibility to check these Terms of Use periodically for changes. Kitchenhouse.co.in may require You to provide Your consent to the updated Terms of Use in a specified manner before prior to any further use of the Website and the Services is provided on the Website. If no such separate consent is sought, Your continued use of the Website, following changes to the Terms of Use, will constitute Your acceptance of those changes.

1.3.   By (i) using this Website or any facility or Service provided by this Website in any way; or (ii) merely browsing the Website, You agree that You have read, understood and agreed to be bound by these Terms of Use and the Website's Privacy Policy available at the homepage, www.kitchenhouse.co.in.

1.4.   Kitchenhouse.co.in agrees to deliver the merchandise ordered by you only at such locations as per the Order Confirmation Form. Kitchenhouse.co.in shall not be liable to deliver any merchandize or Services purchased by Users for delivery in locations outside India shall not be entertained.


2.1.  The Website is a platform that facilitates the online sale of various products and services offered by kitchenhouse.co.in.



3.1.   The Services are not available to minors under the age of eighteen (18). If You do not conform to the above qualification, You shall not be permitted to avail the Services or use the Website. You represent that You are of legal age to form a binding contract and are not a person barred from receiving services under the laws as applicable in India. Notwithstanding the foregoing, if You are below the age of eighteen (18) years, You may avail the Services provided by kitchenhouse.co.in through Your legal guardian in accordance with the applicable laws.

3.2.   Kitchenhouse.co.in reserves the right to refuse access to use the Services offered at the Website to new Users or to terminate access granted to existing Users at any time without according any reasons for doing so.

3.3.   You shall not have more than one active Account on the Website. Additionally, You are prohibited from selling, trading, or otherwise transferring Your Account to another party.



4.1.   You will be responsible for maintaining the confidentiality of the Account Information, and are fully responsible for all activities that occur under Your Account. You agree to immediately notify kitchenhouse.co.in of any unauthorized use of Your Account Information or any other breach of security. kitchenhouse.co.in cannot and will not be liable for any loss or damage arising from Your failure to comply with this Section. You may be held liable for losses incurred by kitchenhouse.co.in or any other user of or visitor to the Website due to authorized or unauthorized use of Your Account as a result of Your failure in keeping Your Account Information secure and confidential.

4.2.   You shall ensure that the Account Information provided by You in the Website's registration form is complete, accurate and up-to-date. Use of another user's Account Information for availing the Services is expressly prohibited.

4.3.   If You provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or kitchenhouse.co.in has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, kitchenhouse.co.in has the right to suspend or terminate Your Account and refuse any and all current or future use of the Website (or any portion thereof).



5.1.   Kitchenhouse.co.in strives to provide You with the best prices possible on products and services You buy or avail of from the Website.

5.2.   You agree to provide correct and accurate credit/ debit card details to the approved payment gateway for availing Services on the Website. You shall not use the credit/ debit card which is not lawfully owned by You, i.e. in any transaction, You must use Your own credit/ debit card. The information provided by You will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of Your credit/ debit card details. Kitchenhouse.co.in expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your credit/ debit card.

5.3.   Kitchenhouse.co.in shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of you/cardholder having exceeded the preset limit mutually agreed by Kitchenhouse.co.in with our acquiring bank from time to time.



6.1.   Subject to compliance with the Terms of Use, Kitchenhouse.co.in grants You a non-exclusive, limited privilege to access and use this Website and the Services provided therein.

6.2.   You agree to use the Services, Website and the materials provided therein only for purposes that are permitted by: (a) the Terms of Use; and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.

6.3.   You agree to adhere to all limitations on dissemination, use and reproduction of any materials (such as the product catalogues) that You access on the Website in accordance with Section 7.

6.4.   You agree not to access (or attempt to access) the Website and the materials or Services by any means other than through the interface that is provided by Kitchenhouse.co.in. You shall not use any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content (as defined below), or in any way reproduce or circumvent the navigational structure or presentation of the Website, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made available through the Website.

6.5.   You acknowledge and agree that by accessing or using the Website or Services, You may be exposed to content from other users that You may consider offensive, indecent or otherwise objectionable. Kitchenhouse.co.in disclaims all liabilities arising in relation to such offensive content on the Website. Further, You may report such offensive content by writing to us.



7.1.   Except as expressly indicated to the contrary in any applicable Additional Terms, Kitchenhouse.co.in hereby grants You access to view, download and print product catalogues or any other materials available on the Website, subject to the following conditions:

  • You may access and use the materials solely for personal, informational, and internal purposes, in accordance with the Terms of Use;
  • You may not modify or alter product catalogues or any other materials available on the Website;
  • You may not distribute or sell, rent, lease, license or otherwise make the product catalogues or any other materials available on the Website available to others; and
  • You may not remove any text, copyright or other proprietary notices contained in the product catalogues or any other materials available on the Website.

7.2.   Any purchase of the merchandise or Services from the Website will be strictly for personal use of the User. The User hereby expressly agrees that any merchandize or Services purchased by the User will not be sold, resold, bartered or in any way used for any commercial purposes or for profit. The User hereby acknowledges that the Services or merchandize purchased is not transferrable to any third party for profit.



8.1.   You shall solely be responsible for maintaining the necessary computer equipments and Internet connections that may be required to access, use and transact on the Website.

8.2.   You are also under an obligation to use this Website for reasonable and lawful purposes only, and shall not indulge in any activity that is not envisaged through the Website.

8.3.   You shall use this Website, and any product purchased through it, for personal, non-commercial use only and shall not re-sell the same to any other person.

8.4.   Kitchenhouse.co.in shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any transaction, on account of you/cardholder having exceeded the preset limit mutually agreed by Kitchenhouse.co.in with our acquiring bank from time to time


9.1.   The Website and the processes, and their selection and arrangement, including but not limited to all text, graphics, user interfaces, visual interfaces, sounds and music (if any), artwork and computer code (collectively, the "Content") on the Website is owned and controlled by Kitchenhouse.co.in and the design, structure, selection, coordination, expression, look and feel and arrangement of such Content is protected by copyright, patent and trademark laws, and various other intellectual property rights.

9.2.   The trademarks, logos and service marks displayed on the Website ("Marks") are the property of Kitchenhouse.co.in or respective third parties. You are not permitted to use the Marks without the prior consent of Kitchenhouse.co.in, or the third party that may own the Marks.

9.3.   Except as expressly provided herein, You acknowledge and agree that You shall not copy, republish, post, display, translate, transmit, reproduce or distribute any Content through any medium without obtaining the necessary authorization from Kitchenhouse.co.in or thirty party owner of such Content.



10.1.     The Website makes available general third party information such as, product catalogues, lists of authorized dealers, reports on news, entertainment, technology and features, advertisements including videos, images and photographs of the products and other data from external sources ("Third Party Content"). Similar Third Party Content would also be available to You on the email received by You from Kitchenhouse.co.in. The provision of Third Party Content is for general informational purposes only. You acknowledge that the Third Party Content provided to You is obtained from sources believed to be reliable. Kitchenhouse.co.in does not provide any guarantee with respect to any the Third Party Content and kitchenhouse.co.in shall not be held liable for any loss suffered by You based on Your reliance on or use of such data.



11.1.   The website, services and other materials are provided by kitchenhouse.co.in on an "as is" basis without warranty of any kind, express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. without limiting the foregoing, kitchenhouse.co.in makes no warranty that (i) the website or the services will meet your requirements or your use of the website or the services will be uninterrupted, timely, secure or error-free; (ii) the results that may be obtained from the use of the website, services or materials will be effective, accurate or reliable; (iii) the quality of the website, services or other materials will meet your expectations; or that (iv) any errors or defects in the website, services or other materials will be corrected. no advice or information, whether oral or written, obtained by you from kitchenhouse.co.in or through or from use of the services shall create any warranty not expressly stated in the terms of use.

11.2.  Kitchenhouse.co.in will not be liable for any loss that you may incur as a consequence of unauthorized use of your account or account information in connection with the website or any services or materials, either with or without your knowledge. Kitchenhouse.co.in has endeavored to ensure that all the information on the website is correct, but Kitchenhouse.co.in neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or service. Kitchenhouse.co.in shall not be responsible for the delay or inability to use the website or related functionalities, the provision of or failure to provide functionalities, or for any information, software, products, functionalities and related graphics obtained through the website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Kitchenhouse.co.in shall not be held responsible for non-availability of the website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Kitchenhouse.co.in's control. The user understands and agrees that any material or data downloaded or otherwise obtained through the website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material or data. Kitchenhouse.co.in accepts no liability for any errors or omissions, with respect to any information provided to you whether on behalf of itself or third parties.

11.3.  Kitchenhouse.co.in shall not be liable for any third party product or services. The advertisement available on e-mail or website with respect to the third party website or the products and services are for information purpose only.


12.1.    You agree to indemnify, defend and hold harmless kitchenhouse.co.in from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by kitchenhouse.co.in that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by You pursuant to these Terms of Use. Further, You agree to hold kitchenhouse.co.in harmless against any claims made by any third party due to, or arising out of, or in connection with, Your use of the Website, any claim that Your material caused damage to a third party, Your violation of the Terms of Use, or Your violation of any rights of another, including any intellectual property rights.

12.2.    In no event shall kitchenhouse.co.in be liable to You, or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data or profits, whether or not foreseeable or whether or not kitchenhouse.co.in has been advised of the possibility of such damages, or based on any theory of liability, including breach of contract or warranty, negligence or other tortuous action, or any other claim arising out of or in connection with Your use of or access to the Website, Services or materials.

12.3.   The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.



13.1.   You agree that kitchenhouse.co.in may, in its sole discretion and without prior notice, terminate Your access to the Website and block Your future access to the Website if kitchenhouse.co.in determines that You have violated these Terms of Use or Additional Terms. You also agree that any violation by You of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to kitchenhouse.co.in, for which monetary damages would be inadequate, and You consent to kitchenhouse.co.in obtaining any injunctive or equitable relief that kitchenhouse.co.in deems necessary or appropriate in such circumstances. These remedies are in addition to any other remedies kitchenhouse.co.in may have at law or in equity.

13.2.   You agree that kitchenhouse.co.in may, in its sole discretion, and without prior notice, terminate Your access to the Website, for cause, which includes (but is not limited to): (1) requests by law enforcement or other government agencies; (2) a request by You (self-initiated account deletions); (3) discontinuance or material modification of the Website or any service offered on or through the Website; or (4) unexpected technical issues or problems.

13.3.   If kitchenhouse.co.in does take any legal action against You as a result of Your violation of these Terms of Use, kitchenhouse.co.in will be entitled to recover from You, and You agree to pay, all reasonable attorneys' fees and costs of such action, in addition to any other relief granted to kitchenhouse.co.in.



14.1.  In the event You come across any abuse or violation of these Terms of Use or if You become aware of any objectionable content on the Website, please report to kitchenhouse.co.in.



15.1.  The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of kitchenhouse.co.in in respect of the Website. You further consent that the terms and contents of such Privacy Policy are acceptable to You.



16.1.  You hereby expressly agree to receive communications by way of SMS, e-mails from kitchenhouse.co.in relating to Services provided through the Website.

16.2.  A user can stop receiving SMS, e-mails from kitchenhouse.co.in anytime by informing us through e-mail.



17.1.  Any feedback You provide to this Website shall be deemed to be non-confidential. Kitchenhouse.co.in shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, You represent and warrant that (i) Your feedback does not contain confidential or proprietary information of You or of third parties; (ii) kitchenhouse.co.in is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) kitchenhouse.co.in may have something similar to the feedback already under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement of any kind from kitchenhouse.co.in for the feedback under any circumstances.

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